Veterinarians

Chat Consults

• How do I decline a chat request from a client using my web browser?
• How do I set my status as "online" or "offline" for chat requests?
• How do I set an automatic chat response message for managing client chat requests?
• How do I accept and/or end a chat request from a client?

Video Calls

• Why can't I see or hear my client during a video call?
• Anipanion Web App: How do I initiate a video call with a client and document SOAP notes?
• How do I submit my completed SOAP and summary notes after a video call?
• Anipanion Web App: How do I download a PDF record of a completed consult?

Account Management

• How do I Change my Password or Update my Profile?
• Does Anipanion work on my laptop/desktop?