Anipanion Web App: Configuring chat availability for your staff

 

This video will take you through configuring chat availability for the staff in your clinic. Practice administrator credentials are required for access to this feature. 

Step by Step Instructions

Step 1: Log in to the Anipanion Web App with the practice administrator credentials.

Step 2: Select the Settings tab on the right side of the screen.

Step 3: Click on the Chat sub tab.

Step 4: Scroll down to the section titled Chat Availability.

Step 5: Select the Time Zone from the dropdown list.

Step 6: Select the day of the week from dropdown menu and then enter in the hours that you would like your staff to be available to receive chat inquiries.

Step 7: Click Save.

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